Legal notice

In this document, you will find all the necessary information about the services offered by LATINIA INTERACTIVE BUSINESS, S.A. (hereinafter “LATINIA“) through the website www.latinia.com/en (hereinafter, the “Website“). We invite you to read it carefully and consult it whenever you want. You can contact us at the email address barcelona@latinia.com. We will be happy to assist you

About us

The Website is an internet domain owned by LATINIA. Our identifying information is as follows:

  • VAT Number: A62179213
  • Address: C/Valencia 307 4-1 08009, Barcelona (Spain).
  • Registered in the Mercantile Registry of Madrid, in volume 36,493, Folio 59, Section 8, sheet M-655543, Entry 2nd.

We offer you the Website to facilitate access to information about our real-time decision making and communication software solutions for the banking and financial sector, as well as information about our products specializing in filtering and analysing transactional events and customer intelligence data, our blog, other services, and for you to contact us if necessary.

Acceptance of the terms of use

Browsing through the Website implies full acceptance of each and every one of the legal conditions outlined in this Legal Notice, Privacy Policy, and Cookie Policy. To align the legal texts of the Website with its content any given time, we reserve the right to make the necessary modifications to this Legal Notice,
Privacy Policy, and Cookie Policy.

Access to the Website and information about LATINIA

Access to the Website is entirely free and does not require user registration.

However, to access different areas of the Website, such as Documentation, Support, and Client Area, users may do so using the corresponding username.

The primary purpose of this Website is to disseminate the services offered by LATINIA and provide relevant information about the company.

Through the Website, we provide a means of communication for you to contact us to receive information about our services that may be of interest to you, as well as to respond to inquiries related to LATINIA. We ensure that the information on the Website is truthful, accurate, and accessible at all times.

For security reasons and for the protection of the transmission of confidential content, this Website uses SSL or TLS encryption. You can identify that the connection is encrypted because the browser’s address bar changes from “http: //” to “https: //” and by the lock symbol in your browser address bar. If SSL
or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

LATINIA cannot guarantee the absence of interruptions or errors in access to the Website or its content, nor that it is permanently updated, without imprecisions or inaccuracies. In any case, we commit to solving potential errors, interruptions in communication and failure to update such content as soon as possible.

Rules of Use

We want our Website to be a pleasant place for everyone. Therefore, by browsing it, you agree to use it in accordance with the law, good practices, and this Legal Notice. Likewise, you guarantee to make  appropriate use of the content of the Website and not to use it for illegal or criminal activities that
infringe the rights of third parties and/or activities that violate regulations on intellectual and industrial property regulations or any other legally applicable regulations.

The information provided by the Website will be used exclusively for services offered by LATINIA.
The user undertakes to use the information contained on this Website for their own needs exclusively and not to directly or indirectly exploit the commercial content and services they have access to.

As a user of the Website, you acknowledge and accept that you are solely responsible for the use of it and the services and content accessible through the Website.

Therefore, among other activities, the user commits to:

  • Not to introduce or spread content of a racist, xenophobic, pornographic nature, that advocates terrorism or that infringes human rights.
  • Not to introduce or spread data programs (viruses and harmful software) that may cause damage to the computer systems of the access provider, its suppliers or third-party Internet users.
  • Not to disseminate, transmit or make available to third parties any information, element or content that violated fundamental rights and public freedoms recognised constitutionally and in international treaties.
  • Not to disseminate, transmit or make available to third parties any information, element or content that constitutes illicit or unfair advertising.
  • Not to introduce or spread any false, ambiguous, or inaccurate information or content in a way that leads to deception.

The user will be solely responsible for any damages or harm that may occur as a result of their non-compliance.


Users who wish to link the Website on any website, forum, chat, platform, or social network are obliged to state that it is not under our supervision or authorization. Under no circumstances is it allowed to link the Website to other websites, platforms, forums, chats, blogs, or social networks that are contrary to
the law or good practices, specifically from those with pornographic content or content that infringe human rights.

It is important to clarify that no link implies a connection between LATINIA and the site from which the Website is linked. Therefore, we are not responsible for the data or content they provide.

This Website includes links to other third-party websites. LATINIA is not responsible for variations in relation to the information, services, and general content of those Websites.

It has presence on other platforms and social networks

As you can see on our Website, LATINIA uses social networks and platforms (Facebook, Linkedin, X (formerly Twitter) and YouTube). Please be aware that when accessing any of these networks or platforms, the applicable terms of use are those established by each platform, over which we have no control.

Other services

LATINIA is committed to provide our clients with comprehensive service through various portals that can be accessed through the Website:

a) Client Area: Designed to offer relevant reports and statistics on client user interaction and experience, as well as access to documentation related to the products and services clients have contracted.

Additionally, a support area is provided to address any inquiries, technical issues, or assistance requests clients may have. To log in, you must enter your email for access to LATINIA’s Professional Services.

b) Support Service: Aimed at providing the client with technical support as needed for any of the products or services provided by LATINIA. To log in, you must enter your email for access to LATINIA’s Professional Services and choose the option to “Continue with Microsoft”.

c) Documentation Service: To have easy access to all information and documents related to the products and services LATINIA provides to the client. To log in, the user must enter their email for access to LATINIA’s Professional Services

Intellectual and industrial property

The Website and all its contents (including but not limited to trademarks, logos, texts, photographs, icons, images, graphics, technology, links, audiovisual or sound content, as well as the graphic design, source code and other software elements contained on this Website), are owned by LATINIA and have been duly
licensed on its favour and are subject to intellectual and industrial property rights protected by Spanish and international law. Therefore, if you intend to carry out acts of exploitation of the Website or its contents (reproduction, transformation, communication, among others, beyond the activities authorized
by Intellectual Property Law), you need to obtain our prior written consent (contact details in the header of this Legal Notice), regardless of the purposes that drives you. It is also prohibited to remove LATINIA’s identifying data as the holder of the intellectual and industrial property rights of the Website or its

The responsibility arising from the unauthorized use of materials protected by intellectual and industrial property rights contained on this Website will be solely the users.

The fact we do not request you to cease engaging in unlawful or contrary use to this Legal Notice of the contents, can in no case be understood as consent or authorization for such use. Nor does it constitute a waiver of the exercise of legal actions that may correspond to us.

Responsibilities for the operation of the Website

It is important to remember that it is your responsibility to have the tools available for the detection and disinfection of harmful computer programs. Although LATINIA strives to keep the Website free OF viruses, worms, and any other harmful computer elements, we cannot guarantee their complete absence.

Likewise, LATINIA is not responsible for the damages caused to the software and computer equipment of users during the use of the services offered on the Website, nor for damages or losses of any kind resulting from failures or disconnections in telecommunications networks that lead to suspension,
cancellation, or interruption of the service.

Compliance with Legal Responsibilities

We ensure the accuracy of the data published on the Website. If you notice any errors, please contact us at the email address barcelona@latinia.com. However, despite our efforts, the internet is not an impregnable medium, and so we cannot guarantee that the content and information will always be displayed in their latest version. Whenever possible, we will inform you of any interruption affecting the information displayed on the Website. Additionally, LATINIA will not be responsible for errors in accessing different pages of the Website when caused by factors beyond our control.

LATINIA will not be responsible for the misuse that users of the Website may make of it or its contents, nor for any uses that go against good faith, legality, or this Legal Notice. Likewise, LATINIA declines any responsibility arising from the infringement of intellectual property rights of any kind by users. We also cannot control or manage the integrity, functioning and accuracy of the links that may appear on the Website to websites not owned by us. Therefore, we disclaim any responsibility for them.

Duration of Terms of Use

To adapt the legal texts to the reality of the Website, we reserve the right to modify or update it at any time, so we recommend checking it frequently. If any clause included in this Legal Notice were declared totally or partially null or ineffective, such nullity or ineffectiveness will only affect that clause or the part

We invite you to share any comments or questions

We provide the email address barcelona@latinia.com for you to use whenever you have any doubts, inquiries, or comments, both regarding the content of the Website and in relation to its legal terms.
Likewise, if you detect any error in the information provided or in the configuration, update, and content of the Website, we would appreciate it if you could bring it to LATINIA’s attention at the aforementioned address.

Applicable Law and Jurisdiction

This Legal Notice shall be governed and construed in accordance with Spanish law, as well as the resolution of any dispute or disagreement related to this Website. The use of the services on this website implies the express acceptance of Spanish jurisdiction.

Furthermore, the parties agree that any litigation, discrepancy, issue or claim arising from the execution and interpretation of this Legal Notice or related to it or other texts that may be on this Website, will be resolved in the Courts and Tribunals of Barcelona, with express waiver of any other right or jurisdictional
demarcation that may be competent (unless there is a dispute protected by Law, in which case the designated place in the applicable legislation would take precedence).

Last update date: April 2024