Financial industry news

How Latinia Turns Push into a Strategic Channel for the Industry According to McKinsey, nearly 73% of interactions between banks and customers already take place through digital channels. In today’s banking landscape, notifications are no longer simple operational responses: they represent a direct extension of the bank’s brand promise. Security, compliance, and customer experience converge […]

In today’s digital banking landscape, push notifications are no longer a secondary channel—they’ve become a critical layer of customer interaction. By 2025, the most innovative banks don’t just inform; they anticipate, guide, and enable real-time actions. Push has evolved into a strategic tool that builds trust, drives digital adoption, and strengthens the customer relationship. How […]

In 2025, Latin America has established itself as a key hub for financial innovation. From Santiago to Mexico City, the latest forums and conferences have brought together banks, fintechs, and regulators to discuss inclusion, artificial intelligence, blockchain, and technological modernization. These gatherings highlight the direction the industry is heading: What debates have shaped the agenda, […]

In recent years, push notifications have served as the direct bridge between banks and users in the digital environment. However, the rise of IoT (Internet of Things) and the growth of wearables are redefining the ways and contexts in which institutions interact with their customers. Will banking be able to keep up with a future […]

According to Reuters, 43% of users turn off alerts because they find them excessive or irrelevant. The rapid pace of digitalization has made push notifications a cornerstone of communication between banks and their customers. But the rise of this channel brings a new challenge: how can banks stay relevant and avoid user fatigue in a […]

Can hyper-personalization help banks meet regulatory requirements and strengthen their operational resilience? By 2025, hyper-personalization has become one of the most solid strategic bets in the financial sector. But beyond delivering a tailored experience, can this technology also help banks comply with demanding regulations—such as PSD3, MiCA, or DORA—while strengthening their operational resilience? The answer […]

How to tackle regulatory changes and recent bank mergers with a resilient tech architecture. Are banks equipped with a robust and adaptable tech architecture that allows them to successfully face the challenges posed by recent mergers and evolving regional and international regulations? In 2025, banking resilience in Latin America and the European Union is being […]

The recent enforcement of the European Union Artificial Intelligence Act marks a turning point as the world’s first comprehensive and binding legal framework on AI. The regulation introduces a risk-based approach, categorizing AI systems into four levels of impact: prohibited, high, limited, or minimal. According to the regulation, the financial sector is classified as high […]

In recent years, financial institutions have accelerated their digital transformation by building increasingly complex structures to manage technology, data, and operations. What were once traditional IT departments have become technology divisions with thousands of employees, innovation hubs spread across multiple countries, and a growing presence in strategic committees. But are these banking technology divisions truly […]

Are banks making the most of their push notifications? In an increasingly digital environment, where speed and personalization define the customer experience, push notifications have evolved from just another channel into a key part of banks’ communication strategies. In 2025, the challenge isn’t simply showing up on a smartphone screen, but standing out on it. […]