Become the bank your clients are proud to bank with
Speak to your clients when they need you the most. Transform in real-time every transaction into an opportunity to engage in conversations with your clients.
Mary, why withdraw cash if you have 10% discount in Mall Plaza with your credit card? Don’t miss the opportunity!
Michael, enjoy your trip. If you have any problems with your card, call *******. We wish you a pleasant stay in Mexico.
We have detected an unusual purchase on your account, is it you? Please confirm.
analyzed in real-time
served with Latinia
Business rules analyzed
with Real-Time Decision
A global company with
Unlock value in each transaction with real-time analytics
NBA - NEXT BEST ACTION
Real-time decision engine to engage customers based on customer transaction events
- Be proactive with your client
- Offer your client with your products
- Anticipate clients needs
Define real-time notification processes based on customer transaction activity and their preferences
- Build a highly customizable notification service
- Reduce the quantity of unsolicited communication
- Increase your Customer Knowledge (CK) by capturing their interests
IN DEPTH FORRESTER TEI REPORT
Total Economic Impact™ Latinia Real Time Decisions Engine
- 162% ROI in 5 years
- Payback in less than 6 months
Ensure your clients never miss sensitive banking information
CRITICAL EVENTS GATEWAY
Scalable infrastructure gateway focused on managing real-time critical transactional banking notifications.
- OTP processes, digital signature and security alerts
- Prioritized event processing
- Compliance audit of SLAs and security measures
LATINIA’s infrastructure products , are robust, flexible and scalable to the core, and perfectly fit to our new Omnichannel architecture; that’s what we where exactly looking for.
For our financial notifications strategy we needed a product to grow with us; scalable, robust, highly specialized, and what’s more, with the ability to adapt and reuse our current business logic layer. We wanted a partner, not just a vendor, and there it was LATINIA
Getting to the point: a a nearby bank is one that offers its customers the right channel at the right time That’s why mobile banking and more especially banking based on notifications are nowadays a must for Banco Popular, so what a better partner than LATINIA?
The evolutionary roadmap of the bank determined that it was necessary to bet on a platform that integrates the 360º view of the customer in terms of their relationship with the bank. The functionality that Latinia offered us fit perfectly with the bank’s digital transformation roadmap
Thanks to LATINIA’s LIMSP©, we are able to real-time alert our users when their transactions take place, providing a greater security environment to all of us
“Latinia’s solution is strategically aligned with our bank’s current and future needs, both in terms of technology and business. We’re living in a world where more contact points demand more convenience on the customer side, as much as a greater complexity to be managed by the bank. We believe that Latinia will help us thriving with that goal”
“At Banco Agrícola we keep innovating for our clients, so we are very excited to work side by side with Latinia, a global leader in its product category, with whom we will refocus our multichannel notification strategy”
“A positive service experience is at the core of the relationship we are building with our customers. Every touchpoint with them is some sort of moment of truth, so each and every message we send is of capital importance Being accurate in these communications will help us to strengthen the relationship with our clients, as well as to develop a positive service experience that becomes a competitive advantage for the bank”
“Banco Industrial is an innovation-driven institution, with its customers being the cornerstone of the business. We have chosen Latinia’s solution to ensure that our communication with them is both the most efficient and effective”
REAP THE BENEFITS OF A SMOOTH PATH TO CLOUD
Learn how Redeban overcame growth challenges and improved service quality by transitioning to a cloud based infrastructure.
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