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REAL-TIME BANKING EXPERIENCES

Become the bank your clients are proud to bank with

Speak to your clients when they need you the most. Transform in real-time every transaction into an opportunity to engage in conversations with your clients.

  • Your bank:

    Mary, why withdraw cash if you have 10% discount in Mall Plaza with your credit card? Don’t miss the opportunity!

  • Your bank:

    Michael, enjoy your trip. If you have any problems with your card, call *******. We wish you a pleasant stay in Mexico.

  • Your bank:

    We have detected an unusual purchase on your account, is it you? Please confirm.

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18,000+

events/sec

Financial events
analyzed in real-time

170M+

clients/day

Banking customers
served with Latinia

50,000+

rules/sec

Business rules analyzed
with Real-Time Decision
Engine

15+

countries

A global company with
international presence

Turn the way you build relationships
with clients upside down

REAL-TIME DECISION ENGINES FOR THE BANKING INDUSTRY

Unlock value in each transaction with real-time analytics

NBA – NEXT BEST ACTION

Real-time decision engine to engage customers based on customer transaction events

  • Be proactive with your client
  • Offer your client with your products
  • Anticipate clients needs
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SUBSCRIPTION ENGINE

Define real-time notification processes based on customer transaction activity and their preferences

  • Build a highly customizable notification service
  • Reduce the quantity of unsolicited communication
  • Increase your Customer Knowledge (CK) by capturing their interests
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IN DEPTH FORRESTER TEI REPORT

Total Economic Impact™ Latinia Real Time Decisions Engine

  • 162% ROI in 5 years
  • Payback in less than 6 months
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SCALABLE INFRASTRUCTURE GATEWAY FOR REAL-TIME CRITICAL NOTIFICATIONS

Ensure your clients never miss sensitive banking information

CRITICAL EVENTS GATEWAY

Scalable infrastructure gateway focused on managing real-time critical transactional banking notifications.

  • OTP processes, digital signature and security alerts
  • Prioritized event processing
  • Compliance audit of SLAs and security measures
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We’re trusted

LATINIA’s infrastructure products , are robust, flexible and scalable to the core, and perfectly fit to our new Omnichannel architecture; that’s what we where exactly looking for.

Martín Cabrera
Martín Cabrera Banco de Crédito e Inversiones - BCI
Chief Technical Officer at Banco de Crédito e Inversiones

For our financial notifications strategy we needed a product to grow with us; scalable, robust, highly specialized, and what’s more, with the ability to adapt and reuse our current business logic layer. We wanted a partner, not just a vendor, and there it was LATINIA

Valentin Echeverry
Valentin Echeverry RBM Redeban Multicolor
Vice President of Technology and Operations

Getting to the point: a a nearby bank is one that offers its customers the right channel at the right time That’s why mobile banking and more especially banking based on notifications are nowadays a must for Banco Popular, so what a better partner than LATINIA?

Celia Alonso
Celia Alonso Grupo Banco Popular
Multichannel Banking Director

The evolutionary roadmap of the bank determined that it was necessary to bet on a platform that integrates the 360º view of the customer in terms of their relationship with the bank. The functionality that Latinia offered us fit perfectly with the bank’s digital transformation roadmap

Kyra Arcia
Kyra Arcia Banco Bolivariano
Head of Marketing and Innovation

Thanks to LATINIA’s LIMSP©, we are able to real-time alert our users when their transactions take place, providing a greater security environment to all of us

Jaime González
Jaime González Banco BanCoppel México
Chief Information Officer

“Latinia’s solution is strategically aligned with our bank’s current and future needs, both in terms of technology and business. We’re living in a world where more contact points demand more convenience on the customer side, as much as a greater complexity to be managed by the bank. We believe that Latinia will help us thriving with that goal”

Guillermo Güemez
Guillermo Güemez Banorte
Deputy General Manager of innovation

“At Banco Agrícola we keep innovating for our clients, so we are very excited to work side by side with Latinia, a global leader in its product category, with whom we will refocus our multichannel notification strategy”

Claudio Góchez
Claudio Góchez Banco Agrícola
Channel Strategy Manager

“A positive service experience is at the core of the relationship we are building with our customers. Every touchpoint with them is some sort of moment of truth, so each and every message we send is of capital importance Being accurate in these communications will help us to strengthen the relationship with our clients, as well as to develop a positive service experience that becomes a competitive advantage for the bank”

Carlos Marcuello
Carlos Marcuello Banco Estado
CIO

“Banco Industrial is an innovation-driven institution, with its customers being the cornerstone of the business.  We have chosen Latinia’s solution to ensure that our communication with them is both the most efficient and effective”

Carlos Vides
Carlos Vides Banco Industrial
Digital Banking Manager

REAP THE BENEFITS OF A SMOOTH PATH TO CLOUD

Learn how Redeban overcame growth challenges and improved service quality by transitioning to a cloud based infrastructure.

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Shall we discuss how we can collaborate together?

We are by your side to contribute more to your business

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