10 Key Strategies for Banks During Peak Seasons

19 October 2023

Travel Peaks Effects on Banking Services The elevated activity offers banks an opportunity to earn more through transaction fees, interest, and other services. But on the other hand, the surge in demand can easily overwhelm customer service departments and existing banking infrastructure, leading to delays, operational bottlenecks, and ultimately, dissatisfied customers. A single bad experience […]

Crafting a Sustainable Banking Strategy

11 October 2023

The Current Climate: Key Insights from McKinsey’s Green Growth Survey The growing concern for the environment has spurred a change in consumer behavior across various sectors, including finance. The shift towards green or sustainable finance is no longer a futuristic vision but a present-day reality. Understanding this change is critical for banking institutions as they […]

The Unified Solution Set to Transform Instant Payments in Europe: Wero

9 October 2023

The speed and efficiency in financial transactions have become indispensable, and Europe is not lagging in this transformation. In this setting, Wero emerges, the budding digital wallet poised to revolutionize the instant payment landscape across the continent. Developed under the aegis of the European Payments Initiative (EPI), Wero stands as a unified solution, marking the […]

Optimize NPS in Banking with Real-Time Analysis and Decision-Making Tools

4 October 2023

In the contemporary banking industry, there are notable challenges and opportunities, and the Net Promoter Score (NPS) has established itself as a key indicator to measure customer loyalty and satisfaction in this competitive marketplace. Modern banking goes beyond merely providing financial products and services; delivering exceptional and memorable customer experiences has become paramount. Intensified competition […]

Evolving Regulations in Financial Communications: Compliance and Competitiveness

29 September 2023

The Exponential Rise in Financial Communications The Role of Technology in Bank-Client Communication We live in an era where instant communication is more than a convenience; it’s an expectation. From real-time banking transaction updates to chatting with financial advisors via mobile apps, technology has dramatically transformed how banks and financial institutions interact with their clients. […]

The Silent Crisis: Are Banks Overlooking a Critical User Segment?

22 September 2023

The digital age is advancing at a breakneck pace, bringing with it an urgent need for banks to stay abreast of trends. One standout trend is the sustained growth of Huawei. Herein lies a considerable risk: overlooking a market segment that already accounts for a 10% and is continually growing. Neglecting these users could mean […]

Co-branded Cards: Marketing Strategies with Real-time Tools

15 September 2023

In the competitive banking world, co-branded cards have emerged as a strategic tool to attract and retain customers and strengthen alliances with brands from various sectors. These cards, which combine the identity and benefits of a bank with those of a partnered brand, offer not only financial advantages but also unique loyalty opportunities. From the […]

Ensuring the Delivery of Critical Banking Notifications with Latinia Critical Events Gateway

12 September 2023

In the fast-paced world of modern banking, notifications have emerged as a vital communication channel between banks and their customers. However, while these notifications are essential, ensuring timely and error-free delivery has become an increasing challenge. Real-time delivery of critical banking notifications is now more than a convenience; it’s an expectation. Banks are under constant […]

Advanced Business Rules in Banking Using Real-Time Transaction Events

5 September 2023

The banking landscape, once primarily characterized by tradition and steady processes, has been invigorated by the digital revolution. This transformation is not just about speed or efficiency but a more strategic adaptation of resources.  A critical component of this evolution is understanding how real-time transaction events can be harnessed to create advanced business rules. For […]

Reducing Call Volume in Banking Call Centers: Innovative Strategies and Solutions

31 August 2023

The 24/7 Nature of a Customer’s Finances In today’s fast-paced digital age, customers’ financial lives never sleep. Whether they’re shopping online at midnight, making international transfers in the wee hours, or checking their account balances first thing in the morning, their financial activities span across the clock. This 24/7 nature of personal finances implies a […]

Shall we discuss how we can collaborate together?

We are by your side to contribute more to your business

Get started