Innovative Strategies for Selling Deferred Payment Services and Small Personal Loans

22 de November de 2023

In the competitive banking industry, standing out in marketing financial products is key to success. This post delves into how deferred payment services and small personal loans, through innovative strategies and advanced analytical tools like Latinia NBA, can optimize their lifecycle and maximize their impact in the market. The Importance of Small Consumer Loans in […]

10 Key Strategies for Banks During Peak Seasons

19 de October de 2023

Travel Peaks Effects on Banking Services The elevated activity offers banks an opportunity to earn more through transaction fees, interest, and other services. But on the other hand, the surge in demand can easily overwhelm customer service departments and existing banking infrastructure, leading to delays, operational bottlenecks, and ultimately, dissatisfied customers. A single bad experience […]

Advanced Business Rules in Banking Using Real-Time Transaction Events

5 de September de 2023

The banking landscape, once primarily characterized by tradition and steady processes, has been invigorated by the digital revolution. This transformation is not just about speed or efficiency but a more strategic adaptation of resources.  A critical component of this evolution is understanding how real-time transaction events can be harnessed to create advanced business rules. For […]

How to Maximize the Impact of your Next Best Action Strategy 

14 de June de 2023

Next Best Action (NBA) and Next Best Offer (NBO) campaigns are a very effective customer development tool. NBAs allow banks to show a willingness to respond to customer’s needs in a timely manner and avoid blasting one campaign or messaging out to every customer. In this article, you will learn how to perfect your Next […]

How to anticipate customer needs and optimize your bank offers 

12 de June de 2023

Each customer is unique, with their own distinct set of needs, desires, preferences, and behaviors. While many financial institutions have become adept at managing customer relationships by collecting extensive data on customer preferences and behaviors, these efforts are often constrained and primarily centered around customer interactions through digital channels.  Be part of your customer’s daily […]

Best Practices for Protecting Client Confidentiality in Push Notifications 

30 de May de 2023

Push notification services (PNS) are optimal for transmitting sensitive data and enhancing customer experiences in the financial sector. They not only ensure safe transmission of confidential information but are also favored by users for their immediacy and user-friendly nature.  Benefits of Push Notifications in Banking: Higher Engagement with Reduced Messaging Costs  With PNS, financial institutions […]

Three Key Factors Driving Bank Loyalty that Foster Emotional Connection 

29 de May de 2023

Emotional connection has been the basis of bank loyalty for generations. The relationships customers developed with bank employees, the quality of in-person customer service, and the deep-rooted trust in depository institutions have all contributed to the popularity of neighborhood banks.  However, the landscape has shifted significantly today, with many neighborhoods no longer hosting a physical […]

How Geolocation Can Shape the Future of Bank Customer Loyalty

8 de May de 2023

In today’s competitive financial landscape, leveraging geolocation data has become a crucial component of a bank’s strategy to gain a competitive advantage. Customer location data offers new opportunities for banks to cooperate with retailers and improve customer loyalty and engagement with non-invasive personalized offers that are highly relevant to their needs.      Geolocation Technology: Insights, […]

Lessons from LATAM: The Final Steps to Modernize the US Payment System

3 de May de 2023

The United States, and Silicon Valley in particular, has long been recognized as a hub for innovation. For over six decades, the US has led by example, introducing revolutionary products such as credit cards, ATMs, and online banking. Therefore, it would be reasonable to expect the US to have a highly advanced and convenient real-time […]

How Banks Can Turn Compliance into a Business Opportunity

25 de April de 2023

Compliance is a significant burden and expense for financial institutions. However, with Latinia, banks can easily meet regulatory requirements, leverage the data collected through compliance processes as a valuable business tool, and turn it into an opportunity to gain a competitive advantage.   Easing the Burden of Regulatory Compliance Regulatory compliance is a continuous challenge […]

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