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Financial industry news

Primacy in Banking: Enhancing Customer Loyalty and Reducing Churn

27 March 2024

Primacy in Banking

The concept of primacy in the banking sector encapsulates a bank’s strategic objective to become the primary financial institution for its customers—a coveted position that signifies the first choice for all banking and financial services. Achieving primacy not only reflects a bank’s competitive strength but also its ability to forge deeper, more resilient relationships with […]

Banking on a Greener Future: UN’s NZBA Climate Goals for Financial Institutions

22 March 2024

climate goals for financial institutions

Climate change poses an existential threat to our planet, demanding urgent action from all sectors of society, including the financial industry. The global economy is intricately linked to the environment, and climate change could disrupt economic stability and growth. Financial institutions are uniquely positioned to drive significant change in the battle against climate change. By […]

How to prevent your Gmail and Yahoo! emails from ending up in Spam

14 March 2024

prevent your Gmail and Yahoo! emails from ending up in Spam

The rise of digitalization has made email notifications one of the essential tools for banks to communicate effectively with their customers. However, this technological progress has also led to the proliferation of scams, fraud, and identity theft. The fight against these risks has become a priority in the financial sector, making compliance with the new […]

What do bank customers want in 2024?

8 March 2024

What do bank customers want

The banking sector is at a critical juncture, marked by the swift rise of digital technologies and evolving customer demands. A survey by The Ascent by Motley Fool highlights a compelling trend: 91% of U.S. consumers rate digital banking capabilities as essential, equal in importance to security and quality customer service. This finding underscores a […]

Mobile Banking Evolution: 2024 Trends and Predictions

29 February 2024

Tendencias banca móvil

The journey of mobile banking from its inception to its current state is a testament to rapid technological advancement and changing consumer expectations. Initially, mobile banking was a basic service offering limited to account balance inquiries and transaction alerts. However, it has evolved into a comprehensive platform that supports a wide array of financial services, […]

How to improve banking customer insights to create better segmentation

16 February 2024

conocimiento del cliente bancario

In the banking sector’s competitive landscape, the ability to gather and leverage deep customer insights is a cornerstone for achieving strategic advantages. Banks increasingly recognize the importance of moving beyond surface-level data, diving into the depths of customer behaviors, preferences, and needs to tailor their services more effectively. This focus on enhanced customer insight is […]

The Astonishing Impact of Banking Notification Orchestration

9 February 2024

In the rapidly evolving landscape of the financial services industry, the orchestration of banking notifications stands out as a game-changer in enhancing customer experiences and operational efficiency. As banks navigate the complexities of digital transformation, the strategic deployment of notifications across multiple channels has become a crucial element in securing a competitive edge. Introduction: The […]

Cutting-Edge Defenses Against Banking Scams, Phishing, and fraud

25 January 2024

The financial sector is currently facing an unprecedented challenge in the form of scams, fraud, and phishing attacks. These deceptive practices have become increasingly sophisticated, leveraging technology to exploit vulnerabilities in financial systems and consumer behavior. In 2023, the impact of these activities was staggering, with payment fraud attempts on U.S. businesses spiking by 71%, […]

How Top Banks Leverage Push Notifications for Competitive Advantage

21 January 2024

Cómo los Bancos Líderes Aprovechan las Notificaciones Push para Obtener una Ventaja Competitiva

The landscape of mobile banking has witnessed profound changes, particularly in recent years. Statistics from 2021 onwards indicate a robust growth in mobile banking usage among consumers in North America. This uptick is not merely in terms of frequency of use but also in the diversity of transactions and interactions. From checking account balances to […]

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